lj777 Privacy Policy

Welcome to lj777. This Privacy Policy ("Policy") explains how lj777 ("we", "our", or "Platform") collects, uses, stores, and protects your personal information. By using our Platform, you are considered to have given your consent to the terms of this Policy. Your privacy is very important to us and we handle your information with the utmost care and responsibility.

1 Definitions and Scope

In this Privacy Policy, "personal information" means any information that can identify you directly or indirectly. This Policy applies to the lj777 website, application, and all related services. This Policy applies whenever you register on our Platform, log in, place a bet, or contact our support team.

2 What Information We Collect

We may collect the following types of information:

2.1 Information You Provide Directly

• Name, date of birth, and national ID number (for age verification)
• Email address and mobile number
• Residential address
• Your preferred payment method details (bKash, Nagad, Rocket, or Upay account number)
• Any messages or information you provide in support chat or by email

2.2 Automatically Collected Information

• IP address and device identifier information
• Browser type, operating system, and language settings
• Login time, session duration, and page navigation information
• Information collected through cookies and similar tracking technologies
• Your betting history, transaction records, and account activity

2.3 Information Received from Third Parties

• Transaction verification information from payment processors and financial institutions
• Confirmation information received from identity verification service providers
• Information received from fraud prevention and risk assessment agencies

3 Purposes for Using Your Information

lj777 uses your collected information for the following legitimate purposes:

• Account Management: Creating, maintaining, and keeping your account secure.
• Identity Verification: Verifying age and confirming that you are at least 21 years old.
• Financial Transactions: Processing deposits and withdrawals and preventing related fraud.
• Service Improvement: Improving the functionality and user experience of our Platform.
• Customer Service: Responding to your questions and complaints and resolving issues.
• Regulatory Compliance: Meeting anti-money laundering (AML) and know your customer (KYC) requirements.
• Responsible Gambling: Identifying and supporting individuals affected by gambling problems.
• Marketing Communications: Informing you about promotional offers and bonuses based on your consent.

4 Data Storage and Security

We use industry-standard security technology to protect your personal information. Multiple layers of protection are ensured, including SSL encryption, firewalls, and access control measures.

Your financial information, particularly information related to bKash, Nagad, Rocket, and Upay accounts, is stored following the highest industry security standards. We never share your complete payment account information with third parties.

Your information is stored for as long as necessary to meet our requirements or legal obligations. Generally, we retain transaction and identity records for at least five (5) years after account closure.

5 Data Sharing and Disclosure

lj777 does not sell, rent, or exchange your personal information. However, we may disclose information in the following limited circumstances:

5.1 Service Provider Partners

We may share information with trusted third-party service providers — such as payment processors, identity verification agencies, and technology infrastructure providers. All such partners are contractually bound to maintain confidentiality and may use the information only for the purpose of providing specific services.

5.2 Legal Requirements

We may disclose information when legally required to do so as part of a court order, government investigation, or other legal process. It is our responsibility to comply with anti-money laundering and other relevant laws.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may form part of the transferred assets. We will notify you appropriately before any such change.

6 Cookies and Tracking Technologies

Our Platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device. We use the following types of cookies:

• Essential Cookies: Required for the basic functionality of the Platform, such as maintaining login sessions.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Collect anonymous statistics to understand how users interact with the Platform.
• Security Cookies: Help prevent fraud and unauthorized access.

You can control or refuse cookies through your browser settings, though this may affect some functionality of the Platform.

7 Your Rights

As a user of our Platform, you have the following rights:

• Right of Access: The right to know what information we hold about you and to receive a copy.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances (subject to legal obligations).
• Right to Object to Processing: The right to object to the use of your information for marketing purposes.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format.
• Right to Withdraw Consent: The right to unsubscribe from marketing communications at any time.

To exercise these rights, contact our support team via live chat or at [email protected].

8 Protection of Minors

lj777 is only for individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21. If we become aware that a minor is using our Platform, we will immediately close that account and delete the associated information.

If a parent or guardian believes their child has used our Platform, please contact our support team.

9 International Data Transfers

Your information may be transferred to and stored on servers located outside Bangladesh in order to operate our services. For any international transfer, we ensure that appropriate security measures are in place in the receiving country and organization. We always use contractual obligations to ensure the protection of your information.

10 Responsible Gambling and Data Protection

One important use of your information is to ensure responsible gambling. By analyzing your account activity, we can identify possible signs of gambling problems and provide necessary support. This processing of information is done for your protection and is not used for any other commercial purpose.

To learn more about responsible gambling, visit our Responsible Gaming page.

11 Policy Changes

We may update this Privacy Policy from time to time. Before any significant change, we will notify you by email or through a notice on the Platform. The effective date of the updated policy will be noted at the top of the page.

Continued use of the Platform after a policy change will be considered your consent to the updated policy.

12 Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Our 24/7 live chat support is available in Bengali

Our privacy team will process your request as quickly as possible. We typically respond within 30 days.